Mortgages for Care & Support Workers – Helping You Own a Home, However You’re Paid

Mortgages for Care & Support Workers – Helping You Own a Home, However You’re Paid

As a care or support worker, your work is vital, but when it comes to getting a mortgage, your pay structure might hold you back. Whether you work shifts, juggle agency hours, or earn income from multiple roles, traditional lenders often don’t recognise your full earnings.

At Mortgage Knight, we specialise in helping care workers, support staff, and agency carers secure affordable mortgages—based on what you really earn, not just what shows on a single payslip.

Who We Help

We arrange mortgages for:

  • Care home staff and domiciliary carers
  • Support workers in the community or specialist housing
  • Agency carers with weekly or shift-based income
  • Healthcare assistants in NHS or private care
  • Live-in carers and night staff
  • Carers with blended income (e.g. agency + part-time contract)
  • Zero-hour and part-time workers with consistent history

Whether you’re buying your first home or remortgaging, we’ll guide you every step of the way.

Why Traditional Lenders Often Say No

Most banks prefer:

  • Fixed full-time contracts
  • Monthly PAYE payslips
  • 2+ years of consistent, salaried income

So if you:

  • Get paid weekly
  • Work variable hours
  • Earn through agencies or zero-hour contracts
  • Work more than one job

you might be told you can’t borrow as much—or at all. That’s where we come in.

How We Make It Work

We work with flexible lenders who:

  • Accept variable income from weekly/fortnightly payslips
  • Use 3–12 months of income history to calculate affordability
  • Accept zero-hour and agency work with regular patterns
  • Count income from multiple jobs
  • Consider overtime and bonuses

We structure your case clearly, so underwriters understand how you earn—and approve the mortgage you deserve.

How We Assess Income for Care Workers
Pay Type How It’s Treated
Agency shifts Averaged over 3–6 months
Zero-hour contract Averaged income if regular hours shown
Multiple roles Blended into total income for affordability
Overtime/bonuses Included if consistent over recent months
Umbrella-paid carers Gross income assessed from weekly payslips
Case Study 1: Agency Carer with 2 Shifts/Week

Status: Claire worked through a care agency and picked up 2–4 shifts per week, paid weekly.

Challenge: Her income varied slightly and she had no fixed contract.

Solution: We averaged her last 16 weeks’ payslips and bank credits to show consistency.

Outcome: Claire was approved for a £160,000 mortgage with a 10% deposit.

Case Study 2: Full-Time Carer with Side Income

Status: Luke worked full-time at a care home and also took extra weekend agency shifts.

Challenge: His secondary income was initially ignored by his bank.

Solution: We combined both incomes using 12 months of payslips and a letter from his agency.

Outcome: He secured a £250,000 home loan and moved into his first home.

Case Study 3: Healthcare Assistant on Zero-Hour NHS Bank

Status: Nia worked through an NHS bank with varying weekly hours but had been consistent for over 12 months.

Solution: We showed her 12-month average income and her typical hours per week.

Outcome: She was approved by a high-street lender and secured a £200,000 mortgage.

Why Choose Mortgage Knight for Care Worker Mortgages?

  • We understand care sector income – variable hours, shift pay, and agency work
  • We work with lenders who say yes to your circumstances
  • We present your case clearly and professionally to underwriters
  • We offer support from start to finish – documents, affordability, and advice
  • We’re honest, experienced, and care as much about your home as you do your work

Let’s Help You Own a Home

As a care or support worker, you make a difference every day. At Mortgage Knight, we’re here to help you own a place you can call home, regardless of how you’re paid.

Get in touch today for clear, honest advice and mortgage options built around you.

Frequently Asked Questions

A: Yes. We’ll use an average of your income over several months to show consistency, even if it’s not the same every week.

A: No. We work with lenders who accept agency, zero-hour, or temporary contracts—as long as your income is regular.


A: Yes. We often combine two or more roles—whether part-time, agency or PAYE—to increase your borrowing potential.

A: Many of our clients buy with a 5%–10% deposit, depending on credit and income. We’ll help you explore all options.

A: Yes. We work with lenders who accept gross umbrella income and understand how to assess these types of payslips.

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